Privacy Policy

At Kolkata Home HRD Apostille & Attestation Services (“we,” “our,” or “us”), accessible from Kolkata Apostille Services, we are committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data. This Privacy Policy outlines our practices regarding the information we collect from users who engage with our apostille and document attestation services.

1. Information We Collect

When you interact with our website or use our services, we may collect the following types of information:

a. Personal Information

  • Full name
  • Phone number
  • Email address
  • Address
  • Identification details (if required for document processing)

b. Document Information

To provide apostille and attestation services, we may collect:

  • Educational certificates
  • Personal documents (birth, marriage certificates, etc.)
  • Commercial documents

These documents are necessary for authentication and legalization procedures required for international use.

c. Technical Information

  • IP address
  • Browser type
  • Device information
  • Pages visited on our website

2. How We Use Your Information

We use your information strictly for business and service-related purposes, including:

  • Processing apostille and attestation requests
  • Verifying documents and coordinating with authorities
  • Providing customer support and updates
  • Improving our website and services
  • Complying with legal and regulatory requirements

3. Sharing of Information

We do not sell or rent your personal data. However, we may share your information with:

  • Government authorities (e.g., Ministry of External Affairs, notary, SDM offices)
  • Authorized third-party service providers involved in document processing
  • Legal authorities when required by law

All sharing is done strictly for completing the apostille process efficiently and securely.

4. Data Security

We implement appropriate security measures to protect your information, including:

  • Secure data storage systems
  • Restricted access to sensitive information
  • Confidential handling of documents

Despite these measures, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal and document-related information only for as long as necessary to:

  • Complete the requested service
  • Meet legal and compliance requirements

Once no longer required, data is securely deleted or anonymized.

6. Cookies and Tracking Technologies

Our website may use cookies to:

  • Enhance user experience
  • Analyze website traffic
  • Improve service performance

You can choose to disable cookies through your browser settings.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for data usage (where applicable)

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of such third-party sites.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, please contact us:

Disclaimer

Kolkata Apostille Services acts as a service provider facilitating document apostille and attestation. Final authentication is carried out by authorized government bodies as per applicable laws and international conventions.